Privacy Policy
Last updated: April 7, 2026
1. Introduction
Signature Sound ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and event details provided through our quote request or contact forms.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
3. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide event quotes
- Communicate with you about your event booking
- Send promotional or informational emails (you may opt out at any time)
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and business, provided they agree to keep your information confidential.
5. Third-Party Services
Our website may use third-party tools such as Google Analytics, Meta Pixel, and LeadConnector for marketing and analytics purposes. These services may collect information about your visit in accordance with their own privacy policies.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time
To exercise these rights, contact us at info@signaturesoundsf.com.
8. SMS Communications (A2P 10DLC Compliance)
By providing your phone number and opting in, you agree to receive SMS/MMS text messages from Signature Sound at the number you provided. These messages may include:
- Event booking confirmations and reminders
- Quote follow-ups and availability updates
- Service-related notifications and important account information
- Promotional offers and marketing messages (only if you have explicitly opted in)
Message frequency: Message frequency varies based on your interactions and service needs. Typical message frequency is 2-8 messages per month.
Opting out: You may opt out of SMS communications at any time by replying "STOP" to any message. After opting out, you may reply "HELP" for support or contact us directly. Standard message and data rates may apply from your mobile carrier. Carriers are not liable for delayed or undelivered messages.
Carriers supported: Messages are delivered through major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others participating in the A2P 10DLC ecosystem.
9. Payment Processing (Stripe)
We use Stripe (Stripe, Inc.) as our payment processor for secure transactions. When you make a payment or provide payment information (such as credit card details), that information is collected and processed directly by Stripe — not stored on our servers. Stripe's handling of your payment data is governed by Stripe's Privacy Policy, available at stripe.com/privacy. We only receive confirmation of successful payment and, where applicable, the last four digits of your card for identification purposes.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Signature Sound
Sioux Falls, South Dakota
Email: info@signaturesoundsf.com
Phone: (605) 501-9869